What’s changing in the Here Comes the Bus (HCTB) app?

By the end of March, the updated version of the Here Comes the Bus app will be released to all users on Android and iOS. Android users may already be familiar with this version, as it has been available in the Google Play Store as a Beta release for the past few months. Once the update is released, parents and caregivers will automatically see the new experience when they update the app.

Why is this update happening?

As part of our Software Modernization Initiative, the HCTB app is being refreshed with a more modern design and improved functionality to make it easier and more intuitive for parents and caregivers to use.

What will parents notice?

The updated app includes:

• A refreshed interface with bottom navigation
• Faster account creation – using a secure 4-digit code
• Optional student photo upload
• New Single Sign‑On (SSO) options, including Clever, ClassLink, Microsoft, and others
• An optional setting to limit bus visibility to a defined stop radius

What will parents need to do?

For most users, no action is required beyond updating the app when prompted through the App Store or Google Play. Parents will then follow the on‑screen steps to sign in and continue using HCTB.

Where can I find support and resources?

The Here Comes the Bus Knowledge Base is the best place for parents to find answers to common questions about the new app experience. It includes step‑by‑step guidance and FAQs you can share with families in advance to reduce confusion and support requests.